A loyalty strategy can make all the difference when it comes to growth and profitability as a shared mobility operator. If your loyalty & rewards program converts just 10% of your total customers into loyal ones, your revenues could increase by 37.5%! Discover exactly how to unlock this growth in your shared mobility app.
How EVO Sharing introduced gamification to inspire customers to ride their electric scooters more often
With micromobility trips and e-hailing rides doubling in just one year, mobility providers are trying to capitalize on this trend. One of those providers is EVO sharing, a German electric scooter-sharing service. Find out how we helped them incentivize customers to book more trips with gamification!
User engagement and retention go hand in hand. Research shows that 90% of new users who engage have a higher 30 Day retention. 77% of those who don’t churn after 1 month. So how can you boost engagement, and retention in turn? Here are 17 actionable strategies to boost your app!
Why is user engagement so important for apps today? Well, habitual apps simply do better. The average person spends 1/3 of their waking hours on mobile, still, the average 30 Day retention is only around 3%! We'll teach you how different gamification features can help you to acquire, engage, re-engage & retain more users. Get started with our definitive guide!
The mobile app market is set to grow 21% every year between 2021 and 2025. So things will not stay the same for long! Given this, your customer experience optimization strategy needs to be the best it can be so that your business is strong and flexible. The Mobile App Funnel can be a great model to assist your journey.
2022 is a big year for food retail. Right now, food is the fastest-growing sector in e-commerce! What changes will this bring to the industry? According to an expert in consumer behavior, Dr. Penelope Schoutteet, the omnichannel experience will become more and more important.
46% of businesses say that customer experience is their most important priority in the next 5 years. To be sure, improving your CX is a solid route to growth for apps, and here are 34 statistics that can guide your journey in optimizing your CX in 2022.
In 2021, for the first time ever, there were over 7 billion people are active mobile phone users. All those extra wallets gives your app room for expansion! Here are 15 of the best growth tactics for 2022.
Loyalty programs are changing. To build loyalty, the old transactional model is not enough. Instead, you need a user experience that engages from the very outset. With gamification features, you can create a reward system that keeps every user loyal. Welcome to loyalty 4.0.
As many as 83% of those who download a mobile app will have uninstalled it within 24 hours. The death knell is often a bad onboarding process whose bad design reduces user retention. But with gamification examples like progress bars, you can boost your onboarding metrics!