AB InBev, the biggest brewery in the world and also an avid sponsor of live sports events, is shifting focus to better serve its customers during the Corona outbreak. We had the opportunity to interview the AB InBev Europe innovation lead Michael Codd about handling communication, digital brand activation and esports.
About Jente VanhaesebroeckI am a young impact-driven entrepreneur with a goal of facilitating entrepreneurs and changing the world
Engagement breakdown: How Manchester United is doubling down on digital fan engagement during COVID-crisis
In our fan engagement breakdown series we take a look at the top football clubs in the world and how they are tackling fan engagement during lockdown. In this blog post we review how Manchester United is handling the COVID crisis. The English Premier League’s most popular team is dedicated to boosting digital engagement and has been focused on growing their online fanbase. With its focus on content the club has one of the highest commercial revenues from sponsorship deals and merchandising.
With the Corona pandemic around we don’t really know what to expect in the world of sports. Luckily esports is here, and it’s here to stay. Increase in online consumption and the lack of content from live sports has only contributed to its popularity. The industry has matured to one with great sponsor brands and a large, hyper-engaged community. Esports will not take the place of traditional sports but there is still much traditional sports can learn from some crazy fan activations we have seen over the years.
With consumers at the wheel of their own digital experience and an overflow of content to consume it’s becoming increasingly difficult to capture someone’s attention. However platforms like Facebook or Instagram manage to suck you into their system all the time. Lots of digital experiences leverage gamification to support their engagement goals and supercharge growth. So how do you create long-term digital engagement? How do you get your audience hooked?
The shortage of sports content due to the corona breakout is asking broadcasters sport organizations and brands to get creative in capturing attention. We’ve seen reruns of all-time classics and viral social media challenges by star athletes. During these times esports are still standing. Lots of organizations are turning to this fast growing media branch as a solution to bring fan engagement online without any live competitions going on.
As a sport club you’re not only competing against other sports clubs, you are also competing against companies such as Netflix, Youtube and Twitch which seem to engage younger audiences in a low cost and scalable way. The attention of your fans is monetizable and with all live sports events cancelled, sports clubs and sponsors are looking for new ways to sustainably engage with their fandoms.
The COVID-19 outbreak has moved the eyeballs of consumers even more online. With all live events being postponed or even cancelled, sports clubs and their sponsors have to come up with new ways to engage with fans. In this article you will learn about the impact of Corona on sports events, how clubs and their sponsors are adapting, why you should use gamification to create digital engagement and what the benefits of gamification for marketing activations are.
Do you ever wonder how successful apps manage to keep their customers hyper engaged? In this post we explore how game mechanisms can trigger external and internal motivation along with how some of the world’s biggest apps like Facebook use gamification for apps in their customer and employee engagement strategies. Lastly we provide you with 10 ways to use gamification in your buyer journey and common pitfalls to avoid.
One of the hardest challenges in business today is engagement. Be it for customers, users or employees it’s important to have the right engagement strategies in place. Engagement is essentially a mutual involvement in interactions and possibly even behavior or actions. Digital noize continues to make it harder to trigger initial engagement and even more so to maintain customer engagement throughout the long term.