About Benjamin Daniels

Ben is a writer and filmmaker from London living in Belgium. Driven by learning new things and a love for storytelling, he joined the freelance Eduscale team.

How gamification helps Streetcrowd fight the greatest challenge in shared mobility

In 2020 app uninstall rates shot up by 70%! The same goes for the shared mobility sector. With competition growing fierce, apps like Uber and Streetcrowd want to create customer loyalty by increasing user retention. Gamification helps Streetcrowd achieve this, as well as tackling the greatest challenge in shared mobility... Read the full article to find out more!

Uber: A great example of how to increase customer loyalty with gamification

The ridesharing app market is predicted to grow an impressive 20% every year. With competitors like Lime looking around the corner, Uber has seen its market share go down by 7% over the last four years. In response, Uber released a gamified reward system to improve customer loyalty and retention. The result? 20 million sign-ups! Read more about Uber's successful app gamification case!

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